When submitting audits, users sometimes encounter issues with successful submission. Here's some common issues and tips on what to do.
When an audit form is designed, each field is designated as a required or optional field. All fields marked with "required" must be filled out before submitting, so if you see this error scroll up to identify the missing field.
No internet connection
If your internet connection is lost (even after opening and filling out an audit form), you won't be able to submit your audit. You should see an error message informing you of the lost connection. Reconnect to the internet, and you should be ready to go!
It's possible that other errors in audit submission are encountered. Use our chat support or [email protected] to let us know what you're experiencing. Helpful information like whether the issue is repeatable and a screenshot can expedite troubleshooting.